Frequently Asked Questions
Everything you need to know about your Slash O shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
Slash O accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options via Klarna.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing and use organic cotton and recycled polyester in over 70% of our seasonal collections.
Can I change or cancel my order?
Orders can be modified or cancelled within 60 minutes of placement. Please contact our support team immediately via live chat for urgent changes.